1. For App Store subscription
2. For Google Play subscription
3. Need more help?
1. For App Store subscription
👇 Please refer to the guide below:
1. On your iPhone or iPad, tap on the "Settings" app, tap on your name (Apple ID) at the top of the Settings menu.
2. Then, tap on "Subscriptions".
3. From the list of your active subscriptions, find and tap on the Zodi subscription.
{{TODO: add the missing step — tapping the cancel option on the App Store subscription screen and confirming}}
4. If you don't see the "Cancel Subscription" option, it means the subscription has already been canceled and won't renew.
For a more comprehensive guide or if you encounter any issues, you can refer to Apple's official support page on managing subscriptions: Apple Subscription Management.
2. For Google Play subscription
👇 Please refer to the guide below:
1. Tap on the Google Play Store app to open it.
2. Make sure you're logged into the Google Account associated with your Zodi subscription.
3. Tap on your profile icon in the top-right corner of the screen.
4. Select "Payments & subscriptions".
5. Then tap on "Subscriptions".
6. From the list of active subscriptions, find and tap on the Zodi subscription.
7. Tap on "Cancel subscription" and follow the on-screen instructions to complete the cancellation process.
For a more detailed guide, you can refer to Google Play's official support page on managing subscriptions: Google Play Subscription Management.
3. Need more help?
If these instructions don't work for you or you encounter any issues, please feel free to contact our support team, and we will be happy to assist you!
When contacting support, please provide the following to help us locate your account:
- A screenshot of your payment.
- The last 4 digits of your card and BIN (first 6 digits).
- Your country of residence.
- The email used during registration.
This will help us address your request as quickly as possible.