How can I restore my account? – Zodi

If your Zodi account has been deleted and you’d like to restore it, this article will explain what recovery options may be available.

Please choose the option that matches your case below.

If you used the app on iOS or Android

You can restore your previous account directly in the app within 28 days after deleting it.

To restore your account:

Open the app.
Tap Log in. If you see the Create an account screen first, tap Log in under Already a member.
Choose the same sign-in method you used for your previous account:
- Continue with Apple
- Continue with Facebook
- Continue with Google
- Continue with Email
If you used email and password, enter the email address and password connected to your deleted account. After that, you should see a confirmation window asking if you want to restore your account. Tap Restore previous account to confirm.
If you previously used Google, Facebook, or Apple, choose the same login method. In this case, your account should be restored automatically, and you may not see an additional confirmation window.

Once your account is restored, you’ll be able to continue using Zodi.

Please make sure you use the same sign-in method or email address that was connected to your deleted account.

If you followed the steps above but still can’t access your account, please contact our support team.

When contacting us, please include:

the email address linked to your Zodi account;
the sign-in method you used, if you remember it;
a short description of what happens when you try to log in, with screenshots or a screen recording if possible.

Our support team will check your case and let you know what options are available.