1. Resetting your password
2. Need more help?
1. Resetting your password
- First, tap the “Log in” button on the start page under “Zodi member?” — you will be redirected to the login page.
- If you do not have access via your Apple/Google/Facebook account, sign in to those accounts on your device first.
- If you signed in with an email and password, tap the “Continue with Email” button.
- Then, in the “Log in” menu, tap the “Forgot Password?” button.
- On the next page, enter the email you used to sign in. A password reset link will be sent to it.
- Find that email in your inbox and tap the “Reset my password” button.
- You will land on a page where you can create a new password.
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Tap “Save” when you are done, then tap “Log in” to sign in to your account with your new password.
{{TODO: describe how to change your password from within the app settings}}
2. Need more help?
If the email does not arrive, check your Spam folder. If it is not there, you may have unsubscribed from promotional emails, which could have blocked delivery.
In that case, contact our support team — we are happy to help!